Shipping

How much is shipping?

Shipping is free Australia wide via Australia Post!  If you prefer, you can pay $5 for shipping via StarTrack.

Do you ship internationally?

Sorry we don’t ship outside of Australia currently, but check back because that can always change!

How long does it take to ship once order has been placed?

We send orders Monday to Friday and in most cases orders are dispatched within 24 hours.  Orders received after 11am Friday depart the following Monday.  This can stretch out a little during peak times.

Standard shipping takes between 3-5 days depending on your location with regional areas sometimes taking a bit longer.  COVID-19 is currently impacting delivery times and causing significant delays.

Do you ship to PO Boxes?

Yep – all shipments are via Australia Post so we can deliver to your home, office or a PO Box.

Do you offer Express Post?

Not on the website – give us a call if you have a super urgent shopping emergency!  We are now offering shipping with StarTrack as we’ve noticed faster delivery times with this service.

If you need any more info on shipping please contact us.

Troubleshooting your delivery:

If you’ve an issue with your parcel delivery, its usually fastest to contact the mail carrier directly.  These links are a great place to start – if you’ve received shipping confirmation and you’re sure the package should be there by now, if you’ve issues with attempted deliveries or need to organise a mail redirection – https://auspost.com.au/help-and-support and https://startrack.com.au/support